Our mission statement is ‘To support independence by providing a better quality of life for anyone with a genuine need. This helps to enable people to remain independent and to remain in their own homes.

Basingstoke NeighbourCare was formed as a registered charity in 1997 with one key aim, namely, to be a good neighbour to those in genuine need in our community.

We have now been doing so for the last 15 years by providing volunteers to assist a wide range of clients, most of whom are aged, infirm and/or disabled.

In our 15th Year we are delighted to announce a joint initiative with the Big Lottery Fund: the launch of our Volunteer Recruitment Campaign - see News page for more details

Our role in the community

Our role is simple but important: we help clients to do what they would be unable to do by themselves. This includes transporting people to medical appointments, providing trips to visit a loved one, helping them to the library, taking them to older persons or disabled clubs, or just taking them shopping We also offer a befriending service for lonely and isolated members of the community, where our volunteers visit clients to read to them, assist with other activities, or simply take some time out of their day to provide clients with a bit of company and have a chat over a cup of tea..

Our volunteers devote anything from an hour a week to a couple of hours a day to assist our clients and we know from the feedback and comments we receive, from clients and their families, that our service really makes a difference to the lives of the people they help.

We rely on our team of dedicated volunteers to provide our services and it is the community spirit that they possess which enables us to deliver a high quality service in a low key way.